Constant Disconnection

[JamieMart]

Located in DE21, broadband has disconnection approx 20 times since 8am making working from home almost impossible. When you run connection diagnosis it connects and says nothing in wrong and you're connected - then it disconnects and we start again

[Mr+Flibbles+86]

Hi there @JamieMart , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @JamieMart . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks