Discussion topic: Constant Disconnection
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Message posted on 20 May 2024 02:05 PM
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Constant Disconnection
Located in DE21, broadband has disconnection approx 20 times since 8am making working from home almost impossible. When you run connection diagnosis it connects and says nothing in wrong and you're connected - then it disconnects and we start again
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All Replies
Message posted on 21 May 2024 08:14 AM
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Re: Constant Disconnection
Hi there @JamieMart , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 23 May 2024 08:23 AM
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Re: Constant Disconnection
We are still looking to help you @JamieMart . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Message posted on 20 Sep 2025 01:55 PM
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Re: Constant Disconnection
WN7 area, constant disconnection.
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