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Discussion topic: Connectivity

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This message was authored by: CS43

Connectivity

My connectivity is always soo bad, I joined sky few month ago and always bad connectivity. It always drops, videos are always loading so much. At second floor its even worse. At first I thought maybe becase we are far from the hub but still when in thesame room it just drops by itself. Did anyone had the same problem? What should be done. I have one more year of contract. Is this sky or what?

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This message was authored by: JimM1

Re: Connectivity

@CS43 Try a five minute power off on the hub as a reset to it, also what sky hub are you using on the connection?

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

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This message was authored by: CS43

Re: Connectivity

Its the sky max hub the white one

This message was authored by: JimM1

Re: Connectivity

@CS43 Do you have any extra form off boosting being used with your white sky Max hub, or is it the hub as the only source?

 

 

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

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