0
Discussion topic: Connectivity issues
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Ian3131
Message posted on 17 Mar 2025 09:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Connectivity issues
Since changing to sky q to max we've had issues. Some devices not being able to connect and several websites being blocked. We've gone through the help tips, we're having to use our data whilst at home. Thank you
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 17 Mar 2025 03:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Connectivity issues
Hi @Ian3131
With Sky Q you had the benefit of all your Q boxes acting as boosters for your WiFi signal. When on Max this doesnt happen so you may be suffering with lower signal strength.
As for websites being blocked, have you checked to make sure that Sky Shield is disabled in your account?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page