0

Discussion topic: Connectivity and speed isuues

Reply
This message was authored by: BillyLindsay

Connectivity and speed isuues

Hi, so I've recently upgraded my WiFi, and I am getting more bother with it that I was with my last wifi, the WiFi box is in in the kitchen because it's the only place it can go, but when in the bedroom the WiFi in devices such as phones is very slow, it was slow before which is why I upgraded it but now it's even slower, and also now my shy q box keeps disconnecting from the WiFi, a problem I didn't have before, 

Reply

All Replies

This message was authored by: Doc5907

Re: Connectivity and speed isuues

Posted by a Superuser, not a Sky employee. Find out more

@BillyLindsay wrote:

Hi, so I've recently upgraded my WiFi, and I am getting more bother with it that I was with my last wifi, the WiFi box is in in the kitchen because it's the only place it can go, but when in the bedroom the WiFi in devices such as phones is very slow, it was slow before which is why I upgraded it but now it's even slower, and also now my shy q box keeps disconnecting from the WiFi, a problem I didn't have before, 


@BillyLindsay 

One option is to relocate the Sky hub via Ethernet to a more central location. The other option is to call Sky and enquire about Wifi max and sky pods (boosters).  Details below:


www.sky.com/help/articles/sky-wifi-max
....................................................................................................................

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
Reply