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Discussion topic: Connection

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This message was authored by: Pretty_teapot1

Message posted on ‎12 Nov 2024 10:51 PM

Connection

I've tested the broadband and WiFi using your tools on the app however the tv ps6 and other devices are saying cannot connect to the WiFi. This keeps happening with it dropping in and out but not I can't connect to anything but apparently it's all working 

can someone please help with this 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎13 Nov 2024 06:58 AM

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more

@Pretty_teapot1 you are not talking to Sky by posting in the forum. If no devices are connecting check the lights on the Sky hub and follw this trouble shooting guide https://www.sky.com/help/articles/hub-lights-explained-start 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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