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Discussion topic: Connection

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Lauramarie2
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This message was authored by Lauramarie2 This message was authored by: Lauramarie2

Connection

‎21 Jul 2024 10:00 PM

Had my new fiber internet put in last week & it keep turning on & off!

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Connection

‎22 Jul 2024 08:15 AM

Posted by a Superuser, not a Sky employee. Find out more

@Lauramarie2 what do the lights on your Sky hub show? If you follow tge following troubleshooter it should help,diagnose the problem see https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Lauramarie2
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This message was authored by Lauramarie2 This message was authored by: Lauramarie2

Re: Connection

‎22 Jul 2024 09:44 AM

They all just go off for about 5 minutes then start coming back on one by one 

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