Discussion topic: Connection

Reply

This message was authored by John6854

I cannot connect to my broadband hub

Reply

All Replies

This message was authored by MBUK1975

I also can't connect

This message was authored by Highlinder

@John6854& @MBUK1975 Has you broadband connection worked before this and it is because your broadband connection has a fault?

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by MBUK1975

Mine is working perfectly now 🙂

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

Start a new discussion

On average, new discussions are replied to by our users within 4 hours