Connection won’t reach room

[harris1]

I live in a very small flat, can walk around into each room within 15 seconds just by slowly walking. And yet my wifi connection barely ever reaches my room (furthest away from hub)? This just doesn't make sense, we're actually getting more mb/s than when we had BT (supposedly??). BT wasn't amazing either but at least every room had a connection. Router is in exact same place. Can someone please help?

[Jefnet]

Unfortunately WIFI isn't a perfect solution. There are issues with range and the composition of your house/flat, interferance from neighbours, walls and metal mesh will also degrade or even block your WIFI signal. In such cases you will need a WIFI repeater which will, as it says on the tin it repeats the existing signal strengthening it.

Here is a link to give a big more information:

Wi-Fi Extender vs. Booster vs. Repeater: What's the Difference? (howtogeek.com)

Sky do sell their own repeaters:

Sky Broadband Boost | Sky Help | Sky.com

They cost more but are a simpler solution. My advice is how technically confident are you? If not go with sky otherwise shop around for a cheaper deal.

[VJM70]

I have same thing, just upgraded hub and won't work in bedroom , we live in bungalow so very  close. I left virgin for this exact reason . Hopefully Sky will sort . 

[TimmyBGood]

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@VJM70 wrote:

I left virgin for this exact reason . 

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Which might be a clue that the local wireless environment is rather challenging?

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@VJM70 wrote:

Hopefully Sky will sort . 

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Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.