Discussion topic: Connection trouble

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This message was authored by Johndean93

My connection is crashing a lot. The broadband box usually has 3 green lights but a lot of the time the middle box is either orange or out

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This message was authored by Highlinder

@Johndean93 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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