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Discussion topic: Connection to WiFi keeps dropping out

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This message was authored by: Haydn992

Message posted on ‎20 Jun 2026 07:42 PM

Connection to WiFi keeps dropping out

Hi, connection to my WiFi keeps dropping out on my devices. Mainly smart tv and ring door bell. 

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This message was authored by: caesarome

Message posted on ‎20 Jun 2026 07:59 PM

Re: Connection to WiFi keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Haydn992 

When this happens do any lights go out or flash on your broadband hub or are they lit as usual ?

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Message posted on ‎20 Jun 2026 08:26 PM

Re: Connection to WiFi keeps dropping out

Hi, 

they seem to be lit as usual. I've just upgraded to WiFi max hoping that works. I live in a town house and my router is based on the middle floor. 

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