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Discussion topic: Connection/speed dropping
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This message was authored by: Gray14
Message posted on 26 Aug 2025 04:02 PM
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Connection/speed dropping
We've had an issue with connection dropping, or rather the speed drops whilst still connected. All testing comes up with either no problems, or the adivce circles round to 'check the connection' again. I suspect that we need range extenders, but cannot find anywhere on Sky to order or even get anywhere with Sky to resolve. Any help would be most welcome!
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This message was authored by: JimM1
Message posted on 26 Aug 2025 05:54 PM
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Re: Connection/speed dropping
@Gray14 Take a look at the linked info below!.
getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee
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