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Discussion topic: Connection randomly droops

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Blumist
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This message was authored by Blumist This message was authored by: Blumist

Connection randomly droops

‎10 Jan 2025 02:13 PM

Inform Sky connection randomly drops.... inform them via website.
They test and inform that connection is fine, well of course it is as am communicating with them via their online website !!

I cant ask them to test when connection has dropped of as, obviously, cannot connect to their website!!

I require a newrouter as mine is over 5 years old and out of date with modern technology.

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Connection randomly droops

‎10 Jan 2025 04:13 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Blumist 

Do all your devices lose the connection? Does the broadband light change on your hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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