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Discussion topic: Connection problem

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Avatar for Lu_M
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This message was authored by: Lu_M

Message posted on ‎01 Jan 2026 03:53 PM

Connection problem

I have a problem connecting to the password recovery page on Discord, the message displayed is page not found or is SKY blocking my access to this page?

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎01 Jan 2026 05:30 PM - last edited: ‎01 Jan 2026 05:31 PM

Re: Connection problem

Posted by a Superuser, not a Sky employee. Find out more
@Lu_M wrote:

 is SKY blocking my access to this page?

You may need to adjust the age setting in Sky Broadband Shield.

 

https://www.sky.com/help/articles/sky-broadband-shield-using 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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