Connection lost

[Nick-1975]

Same red light on the fibre box but status is saying no issues.  Clearly is 

[Dizie]

Sod blimin law matey!  Mine is back on now, hope yours is sorted too.  Im still undecided on Glass, on the fence

[Stone2]

Mine not on! I wish they would hurry up as got things to do! 

[Vasanth]

Maybe a maintenance window, but aren't they responsible to inform us with a prior notice 😕😕

[Vasanth]

Got Connected ..

[peterb999]

It's all back on again now - there is a message at the top of the community page saying there could be distruptions between 12am and 7am.

[Stewpot28]

Utterly useless. Mine is still down despite checks telling me its okay. The green light on the router is just blinking on and off. Its a joke

[Daniel0210]

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.

[Stewpot28]

It came back on around 4am