Discussion topic: Connection loss
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Message posted on 01 Oct 2025 04:19 PM
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Connection loss
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Message posted on 01 Oct 2025 04:45 PM
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Re: Connection loss
@Kevb27845 Is the message correct and you are having the issue with both or more off the devices!
Message posted on 02 Oct 2025 09:17 AM
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Re: Connection loss
Yes, and security cameras always display unstable network
Message posted on 02 Oct 2025 10:46 AM
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Re: Connection loss
@Kevb27845 It may be worth running the service checker and diagnostics, then having a look at the devices in the test, if you have a poor/weak wireless wi-fi signal too them it may be able to indicate that too you! As you have now added more devices on the posting then time to look at the wi-fi signal strength around the property!
https://www.sky.com/servicechecker
Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
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