Broadband
0

Discussion topic: Connection keeps dropping out every 20 mins ish

Reply
Katrina1111
What's this?
This message was authored by Katrina1111 This message was authored by: Katrina1111

Connection keeps dropping out every 20 mins ish

‎24 Jun 2022 10:06 PM

please see pic attached. Anything look wrong here? 

F3DE787B-E929-47C3-BBE2-3650AEDC5C11.png

 

Report post
Post 1 of 2
264 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Connection keeps dropping out every 20 mins ish

‎27 Jun 2022 12:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Katrina1111 

From the screenshot your connection had not dropped since your rebooted the router 55mins ago so your connection dropping issue is likely to be WiFi based as I can see that you connect all your devices exclusively via WiFi. Take a look at this guide to see if you can improve the situation

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 2
237 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion