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Discussion topic: Connection issues

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This message was authored by: JOD10

Connection issues

My WiFi connection is constantly breaking. Any apps on the tv are crashing every few seconds to a few minutes. There's potentially a general issue as a friend a block away on sky is also having issues. However, mine breaks regular & needs to be reset (every half day or so) which I don't think should be normal 

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This message was authored by: Chrisee

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@JOD10 while it is possible it is an area wide issue it is more likelya local issue.Check the lights on your hub when you lose connection https://www.sky.com/help/articles/hub-lights-explained-start as they help to diagnose if its an issue with the connection rather than simply an issue with the wifi signal from the hub to the device.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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