Connection issues

[Craigbell1]

Hi

we have recently upgraded to skyfibre broadband and have since suffered with poor connections issues with all our sky Q boxes and phones/tablets. 
we're regularly having to reset the connection between the booster and the boxes. The internet seems really poor is anyone else having issues like this? 

[Highlinder]

@Craigbell1  When you upgraded to fibre did you have to change your router to do so or did you keep the same router that you had for your internet before?

[Craigbell1]

@Highlinder 

we received a new one and sent the old one back to them. 

[Highlinder]

@Craigbell1  Did you also change the booster you had from the old router to a new booster that goes with the new router?