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This discussion topic has been answered Discussion topic: Connection issues

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This message was authored by: Jopearce

Connection issues

My TV is not staying connected to the internet. Sky connection test says it's connected but it is not. 


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This message was authored by: caesarome Answer

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

Have you tried reboot your TV or setting up the internet connection on it again ?

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This message was authored by: caesarome Answer

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

Have you tried reboot your TV or setting up the internet connection on it again ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Jopearce

Re: Connection issues

Hey, sorry I didn't see this message! I'm still having issues with my connection in my lounge & my broadband is dropping out upstairs

& my phone constantly switches to 4G. There are also devices connected to my hub which I don't recognise. The app won't let me 'forget the device, or rename any of them so i know what is what. 

 

I'll try & check devices on here with a laptop, but if it's no good, I will need to speak to a human! 

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