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Discussion topic: Connection issues

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Calumdavies96
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This message was authored by Calumdavies96 This message was authored by: Calumdavies96

Connection issues

‎08 Jul 2024 04:29 PM

Ive been having non stop wifi connection issues to the point i cannot watch anything as it constantly crashes. On sky wifi max and have a pod booster but still problems. 38mb wifi when gurranteed 80mbps . I am not happy with the service snd if the issues perssits i will close my account snd switch to a better provider as ive had enough.  

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Connection issues

‎08 Jul 2024 04:34 PM

Posted by a Superuser, not a Sky employee. Find out more
@Calumdavies96 wrote:

 

38mb wifi when gurranteed 80mbps 

There's no guarantee of 80Mbs WiFi on any Sky product.

 

As a start, do you have FTTC or FTTP broadband?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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