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Discussion topic: Connection issues frequent drops
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This message was authored by: Arju355496
Message posted on 13 Jul 2025 11:40 PM
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Connection issues frequent drops
Hi team, I have been facing issues with my Internet connection and also can be seen the speed has significantly dropped in the late months or so. Can this be looked into?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Jul 2025 06:29 AM
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Re: Connection issues frequent drops
@Arju355496 you are not talking to Sky by posting in the forum you wouuld need to call them to ask for acyion. However before doing so run Sky's service checker https://www.sky.com/servicechecker and click through on the speed result to see the history. If gge system ses spedds lower than the guarantee it should offer more help saving a call.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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