Connection issues and difficulties

[Belinda14]

Hi my WiFi is not working properly. For the past few weeks, it stops working and an orange light appears on the router. As of last night some devices on my network stopped working, I restarted the router and got one device that was not working to now start working but other devices such as my ring cameras are still not able to connect to the network. 

[Addie15]

Hi there, @Belinda14. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need, please let us know so we can re-escalate this for you. Thanks.