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Discussion topic: Connection issue

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Avatar for Gfresh
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This message was authored by: Gfresh

Message posted on ‎03 Sep 2024 07:48 AM

Connection issue

My connection keeps dropping out but when I run checks on the app it shows there are no issues. So I cannot raise a problem to be fixed.
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎03 Sep 2024 07:49 AM

Re: Connection issue

Posted by a Superuser, not a Sky employee. Find out more

@Gfresh  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for Sy-86
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This message was authored by: Sy-86

Message posted on ‎03 Sep 2024 07:52 AM

Re: Connection issue

I keep having the same issue, recently changed to ultrafast fiber and since changing every couple of days the router drops the connection. I end up having to restart the router to get online. 

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