Connection is poor and many times is missing

[Carlosenr]

Hi there I have a big issue with broadband, please we need help because we need .stable connection. Could send a engineer to check please?

[Addie15]

Hi there, @Carlosenr.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147