I'm currently using Personal Hotspot from iphone. I bet Sky don't fix it and I bet they don't give you money back on a service they've not provided. Hear so many bad things about Sky and now they are proved correct.
If it finds an external fault it should enable you to book an engineer.
When the servic checker comes back as all fine can you please click on broadband to get a more up to date test done to see if it picks up the external fault.
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Tried all the Sky Broadband tests. They say its all good - which is a complete lie as when you go back to the Sky start page its says all faults are there still. Broadband router has two otange lights which other people have mentioned. Have tried hard reset many times, still same problem. Sky know theres a fault and yet they do everything to deny. They are simply not good enough.
Posted by a Superuser, not a Sky employee. Find out more
@James245 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.
I also have a solid amber light for the internet. I reset and reconnected and now the Sky app says it's experiencing technical issues so I can't do a service check.
Is anything working at Sky at the moment? Any additional advice on how to resolve no internet before the weekend?
Hi I never got an invite to chat. Broadband is now working but the TV says no signal .. still not working . I have tried numerous times to connect and still no tv
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
