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Discussion topic: Connection drops work calls
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This message was authored by: OliverF
Message posted on 12 Apr 2026 12:08 PM
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Connection drops work calls
Hi my connection keeps dropping during teams works calls only. I have upgraded the service package we have and it's still no better. Please help.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Apr 2026 12:16 PM
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Re: Connection drops work calls
@OliverF Teams requires a steady connection if the WiFi signal in your home is not great thst would explain the issue. Many homes re quire more than a single Sky hub to get coverage in every room. Consider buying Sky's WiFi Max bundle which can getvyou extenders or buy your own WiFi equipment,
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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