Connection dropping

[Karenp2110]

I work from home and my connection is constantly dropping today, I can't have this as I work for gp surgeries. I've tried everything stated but still keeps dropping out and saying no issues found. But it's cutting off calls half way through and saying connection error. Please help as this is my job.

[Lisa-P1987]

Hi there @Karenp2110 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Karenp2110 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.