Discussion topic: Connection dropping, buffering & need booster
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Message posted on 17 Sep 2025 02:49 PM
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Connection dropping, buffering & need booster
Hi, just upgraded to fibre. The connection when watching Sky is constantly dropping since we changed over therefore it's constantly buffering which is annoying. It never did this with our previous Sky Q box, which was much better. The connection on our phones is sometimes so too. Also we have a large house so we can't connect in some rooms at the end of the house so we'll need another plug in booster. Thanks very much.
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Message posted on 17 Sep 2025 04:19 PM
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Re: Connection dropping, buffering & need booster
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Sep 2025 05:01 PM
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Re: Connection dropping, buffering & need booster
Thanks very much.
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