Connecting to l

[Sarah611]

Basically my connection to my emails is dropping out all the time when I should be working 

[JimM1]

@Sarah611 Are you associating that with a BB Broadband issue?

[Sarah611]

I discussed with my IT support and they said it was my broadband connection. I am having to turn router on and off constantly 

[JimM1]

@Sarah611 Hopefully you are aware that the Forum is NOT sky Customer Service when you post as you have done, you have no information as to the what/why/when, have you tried calling sky dial 150 from your landline phone!

[Sarah611]

I was directed to this forum by them. Not what I wanted believe you me. So  I did not mean to be in the incorrect place. Being rude doesn't get you anywhere 

[Chrisee]

@Sarah611 what are the lights on your hub showing before you reboot it? They help diagnose issues asxexplained here https://www.sky.com/help/articles/hub-lights-explained-start