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Discussion topic: Connected to router but no internet

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Avatar for Jb38
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This message was authored by: Jb38

Message posted on ‎11 Dec 2025 04:22 PM

Connected to router but no internet

Phone will not reconnect to Internet but connects to router. Also have to reconnect roku box every time we turn it on
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎11 Dec 2025 04:45 PM

Re: Connected to router but no internet

Posted by a Superuser, not a Sky employee. Find out more

@Jb38 Look at the lights on your Sky hub and follow the instructions here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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