12 Sep 2024 05:58 AM
Sunday morning there was a massive thunderstorm and since then my wifi has said connected no Internet. And sign into WiFi with some troubleshooting options, I've tried all them and nothing. An engineer came out in the week and said I need a new router to be sent out. Being inpatient I bought a new router and plugged it in but I'm having the exact same issue. Could it be something other than the router?
12 Sep 2024 09:20 AM
Posted by a Superuser, not a Sky employee. Find out more
@Esiwbob wrote:
Being inpatient I bought a new router and plugged it in but I'm having the exact same issue. Could it be something other than the router?
What router did you acquire? For FTTC broadband, non-Sky hardware doesn't just plug in and work.
12 Sep 2024 09:39 AM
It's an Tender AC8 router wifi, stuff online said that would work
12 Sep 2024 02:10 PM
I have a sky booster box, would that work as a router instead or is it different?
13 Sep 2024 12:58 PM
Posted by a Superuser, not a Sky employee. Find out more
A booster cannot act as a router: it doesn't have any of the required functionality (WAN port, routing tables, DHCP, DNS)
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