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Discussion topic: Broadband dropping out

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MrTerry
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This message was authored by MrTerry This message was authored by: MrTerry

Broadband dropping out

‎12 Sep 2024 06:47 PM

Just started using Sky full fibre broadband. Basically OK but poor speeds in a couple of rooms . Sky sent an extender (Max POD) which improved coverage but now my and my sons laptop s keep dropping off WiFi, connect up only to drop off again. Turning off the Nax Pod and the probkem goes away. So something is wrong that is directly linked to using the Max POD.

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband dropping out

‎13 Sep 2024 12:56 PM

Posted by a Superuser, not a Sky employee. Find out more

@MrTerry 

Is the pod within sufficent range of the hub but not too close?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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