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Discussion topic: Connect hub to extender

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This message was authored by: Raj57

Connect hub to extender

Hi all.

Just joined up with Sky broadband a week ago & trying to connect my TP Link Extender to it.

Pressing the WPS on Sky Max Hub for about 3 seconds DOES not make it flash blue for me to then press the WPS button on the extender to link them.

Any suggestions?

 

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This message was authored by: jamesn123

Re: Connect hub to extender

Posted by a Superuser, not a Sky employee. Find out more

Hi @Raj57 

What is the model of your TP-Link extender? It might be incompatible. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Raj57

Re: Connect hub to extender

Hi James 

The model is RE450

Thanks 

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This message was authored by: Raj57

Re: Connect hub to extender

Hi James

It's more to do with the Sky Hub light not turning blue after pressing the WPS button despite all the solutions saying this is the easiest way to connect.

I also can't connect to my water softener which requires the WPS being pressed.

Thanks

This message was authored by: Chrisee

Re: Connect hub to extender

Posted by a Superuser, not a Sky employee. Find out more

@Raj57 you need to press and hold the WPS button until t he light starts flashing blue which rakes up to 10 seconds. Hold it too long though and the bu resets with acflashing green light.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Raj57

Re: Connect hub to extender

Hi Chrisee 

I have held the WPS button down for 9 seconds with no change in the hub light. Articles say more than 10 seconds and you are likely to reset the hub.

On my old BT router I pressed it for a few seconds and the light changed.

Sky technician said WPS may not work on occasions for pairing up. 

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This message was authored by: Raj57

Re: Connect hub to extender

Hi Chrisee

Today Sky reset my security level to WPA2 & then waited for about 10 mins. 

This allowed the WPS button then to light up to blue after pressing for about 4 seconds.

This enabled me to connect to both the TP Link Extender & the water softener.

Regards

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