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Discussion topic: Conn
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This message was authored by: DidarMama
Message posted on 11 Jan 2026 07:40 PM
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Conn
hi there my Wi-Fi speed has dropped dramatically from 500 MB per second down to 18. Can you fix that for me?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Jan 2026 08:06 PM
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Re: Conn
No. You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.
See if this link assists at all
https://www.sky.com/help/articles/broadband-diagnostic-start
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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