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Discussion topic: Confirm engineer coming out

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This message was authored by Rh10 This message was authored by: Rh10

Confirm engineer coming out

I have received a text to confirm an open reach engineer will come to the property on Tuesday 4th June. The text will not allow me to text yes to confirm back.

so I need to say yes we confirm everything is ok for the engineer to come on 4th June as arranged. We really need this sorted asap thanks

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Confirm engineer coming out


@Rh10 wrote:

I have received a text to confirm an open reach engineer will come to the property on Tuesday 4th June. The text will not allow me to text yes to confirm back.

so I need to say yes we confirm everything is ok for the engineer to come on 4th June as arranged. We really need this sorted asap thanks


You will get no confirmation from this forum. You will need to phone Sky. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Confirm engineer coming out

Fellow customers can't give you that confirmation😟

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This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: Confirm engineer coming out

@Rh10 the text is for you to confirm that the appointment is ok, it's Openreach telling you that they'll be coming on that day and no confirmation is necessary 

This message was authored by lettice This message was authored by: lettice

Re: Confirm engineer coming out

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above, the text is just to inform you of the Openreach visit.

There is no requirement to reply to it.

 

Keep a track in your MySky Orders section online or via the MySky app for any updates/changes.

 

More details in this Sky help article here;

https://www.sky.com/help/articles/sky-broadband-engineer-visits

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This message was authored by Harry661 This message was authored by: Harry661

Re: Confirm engineer coming out

Yes its ok for engineer to com on the 4/6/24

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Confirm engineer coming out


@Harry661 wrote:

Yes its ok for engineer to com on the 4/6/24


You are not telling Sky by posting on this forum. We are just fellow customers on here. 

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