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Discussion topic: Concerns about Hive connection

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This message was authored by: MarkieWS

Concerns about Hive connection

I have Sky broadband on order, but I have read that the Sky Max hub has problems when it comes to connecting Hive and other Smart systems. This worries me, as I don't want to be left without heating once I have changed supplier. Does anyone have any advice or information about this? Thank you 

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This message was authored by: jamesn123

Re: Concerns about Hive connection

Posted by a Superuser, not a Sky employee. Find out more

@MarkieWS 

As long as you disable Sky Shield you shouldnt have any issues connecting Hive as the hive hub connects to the router via an ethernet cable, not WiFi, therefore it wont suffer with any WiFi signal incompatibility. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: TimmyBGood

Re: Concerns about Hive connection

Posted by a Superuser, not a Sky employee. Find out more

@MarkieWS wrote:

 

 and other Smart systems.

 


Issues reported in this forum are typically:

 

The Max Hub uses WPA3 WiFi encryption by default, which some IoT devices don't support

 

It's not possible to permanently split and rename the 2.4Ghz and 5Ghz bands on the Max Hub as it was on previous Hub models

 

Some users find there's less wireless coverage within the property after switching to Max

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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