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Discussion topic: Not getting a good signal on devices

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Avatar for Carol135
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This message was authored by: Carol135

Message posted on ‎19 Nov 2024 10:37 AM

Not getting a good signal on devices

Can't get things like instagram loaded or Facebook and what's app

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎19 Nov 2024 10:53 AM

Re: Not getting a good signal on devices

Posted by a Superuser, not a Sky employee. Find out more

Hi @Carol135 

This can sometimes be caused by Sky Shield, try switching it off. https://www.sky.com/myaccount/bb-and-talk/broadband-shield

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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