Complaints

[Llanbudda]

I have tried ringing on the 6th October over being billed again after my contract ran out. And was told I wouldn't be in a contract if I went over to the faster speed. 20 minutes waiting to talk to someone from broadband to be cut off. I want a call back from someone from complaints. And also packaging sent so I can return the router back to sky.

[Daniel0210]

@Llanbudda 
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

This is how to make a complaint 

https://www.sky.com/help/articles/how-to-make-a-complaint

No one can / will call you as your Sky account isn't linked to your Community log-in name. 

[JimM1]

@Llanbudda Did you cancel the contract as they do not run out ever even after your 24 month period!