Complaint

[Dor22]

Sick and tired of internet going down.  I am disabled and work from home and had nothing but issues for the last few months.  And just seen your putting up my bill in January too.  Absolutely disgusting.  Does my broadband contract end in January as want to change supplier

[Tiggy46]

You're not contacting Sky customer service by posting here, we're other customers on this forum with no access to your account.

Sounds like some discounts are expiring in January?

You'll need to contact Sky

[Chrisee]

@Dor22 have you reported your issues to Sky? If you haven't thst seems axsensible first step so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Daniel0210]

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@Dor22 wrote:

I am disabled 

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@Dor22 

It may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these three links:~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance