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Discussion topic: Complaint - broadband

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This message was authored by SJAOF This message was authored by: SJAOF

Complaint - broadband

Hi, 

 

I need to raise a complaint about sky broadband. The online form is too short to make the complaint and I can't seem to find an email address. Don't want to be posting everything on here as too personal. 

 

Thank you 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Complaint - broadband

Posted by a Superuser, not a Sky employee. Find out more

@SJAOF 

See this link for the complaints process

https://www.sky.com/help/articles/how-to-make-a-complaint

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
SJAOF
Topic Author
This message was authored by SJAOF This message was authored by: SJAOF

Re: Complaint - broadband

Hi,

 

This just sends me to the online form which doesn't have enough space for my complaint. I need an actual email address

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Complaint - broadband

Posted by a Superuser, not a Sky employee. Find out more

@SJAOF 

Sky don't use email for general communication but that complaints link does provide an email option. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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