Discussion topic: Complaint - broadband
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Message posted on 13 Sep 2024 07:00 AM
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Complaint - broadband
Hi,
I need to raise a complaint about sky broadband. The online form is too short to make the complaint and I can't seem to find an email address. Don't want to be posting everything on here as too personal.
Thank you
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All Replies
Message posted on 13 Sep 2024 07:27 AM
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Re: Complaint - broadband
See this link for the complaints process
https://www.sky.com/help/articles/how-to-make-a-complaint
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 13 Sep 2024 10:31 AM
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Re: Complaint - broadband
Hi,
This just sends me to the online form which doesn't have enough space for my complaint. I need an actual email address
Message posted on 13 Sep 2024 10:33 AM
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Re: Complaint - broadband
Sky don't use email for general communication but that complaints link does provide an email option.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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