@SS1278 if your broadband connection was down and you had reported the loss to Sky you are due automatic compensation see Customer Auto-Compensation | Sky Help | Sky.com
Note Broadband is not the same as WiFi which refers to the connection between the hub and the device which is not covered by the scheme.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
