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Discussion topic: Compensation

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Avatar for VishnuKrishna
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This message was authored by: VishnuKrishna

Message posted on ‎01 Jun 2026 02:58 PM

Compensation

I was informed through the phone as the delay of the service i was offered £20 as compensation and i haven't received it yet or reduced from the bill.

Need to sort this out ASAP

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Jun 2026 03:05 PM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

@VishnuKrishna 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

Delayed provisioning or delay in a fault being repaired? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Jun 2026 04:40 PM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

@VishnuKrishna 

Any compensation credit will be applied to your bill so if it doesn't appear on the latest one have a look at your future bills.

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