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Discussion topic: Compensation?
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This message was authored by: AshleyHoffman
Message posted on 22 Jul 2025 09:04 AM
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Compensation?
Hello, my broadband has been down for 2 days , I have an engineer due tomorrow, am I entitled to be compensated due to loss of broadband?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Jul 2025 09:13 AM
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Re: Compensation?
@AshleyHoffman Any credit that is due to a fault and is over 2 days will be credited to the account once the fault is fixed. This will be reflected on your next months bill for your broadband.
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If you have found this solution helpful please tick this as the answer.
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