0

Discussion topic: Compensation email

Reply
This message was authored by: Shane84

Compensation email

Just received an email for compensation 

Reply

All Replies

This message was authored by: caesarome

Re: Compensation email

Posted by a Superuser, not a Sky employee. Find out more

@Shane84 

Feel free to tell us more about this email like are you sure it is from Sky, what does it say ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Shane84
Level 1 icon
Topic Author
This message was authored by: Shane84

Re: Compensation email

Yes from sky regarding compensation for my broadband. 

This message was authored by: SKY1992bf

Re: Compensation email

Posted by a Superuser, not a Sky employee. Find out more

@Shane84  Do you have a question about the email? Note we're fellow customers here not sky support 

 

also note that auto compensation is paid to your sky account within 30 days of the fault being fixed and used against future bills and cannot be refunded to bank unless the sky account has been cancelled 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: caesarome

Re: Compensation email

Posted by a Superuser, not a Sky employee. Find out more

@Shane84 wrote:

Yes from sky regarding compensation for my broadband. 


@Shane84 

And what does the email say or what is your question ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply