Citrix WDE Connection Issues

[Nedw123]

Hi I've recently moved into a hybrid role at work and it requires the use of some Citrix Workspace applications such as WDE. I did some reasearch after my initial attempt to connect to my WDE failed to find the sky max hub (which I currently use) is a culprit of many problems associated. I have enabled UPnP and set a port forwarding rule for my works laptop for 1:1. After these steps I still have no luck connecting. Should I just buy a new router or is their now a way around this Issue? Any help would be greatly appreciated.

[Tom-W19]

Hi @Nedw123 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147