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Discussion topic: Changing broadband widths
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This message was authored by: Sasha92
Message posted on 26 Sep 2026 01:18 PM
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Changing broadband widths
Hi I need to change the broadband width on my router
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Sep 2026 01:34 PM
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Re: Changing broadband widths
@Sasha92 not certain what you mean but are you talking about the two WiFi bands?
Some eevicesxare reluctant to connect to thecstandard dualband signal most modern routers transmit. On the white Sky hubs go into the My Sky app and find the hub's advanced settings page.use that page to temporarily turn off the 5GHz band. Then connect your device. Once connected turn the 5GHz band back on and it should stay connected.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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