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Discussion topic: Change address

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This message was authored by eisakhan297 This message was authored by: eisakhan297

Change address

Hello 

I placed an order for sky Broadband on the 8th on January I think I have put in the wrong delivery address, I would like to change it pls my address is Whinacre close please change it 

thank you

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change address

Posted by a Superuser, not a Sky employee. Find out more

@eisakhan297 
In case you’re not already aware, you aren’t talking to Sky Customer Services here. This is a customer based forum where we try to help other customers.

 

You will need to contact Sky to confirm the correct details have been provided. Also, your duplicate thread has been removed as you already have this one. 

If you already have a Sky Mobile call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible.

Note: We were informed recently the lines were busier than usual so try to pick a quieter time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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