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Discussion topic: Certain websites and emails not loading

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This message was authored by: JimM1

Re: Certain websites and emails not loading

@ColinS Hope it all works out and not a stupid FW update has messed it all up!

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This message was authored by: ColinS

Re: Certain websites and emails not loading

Me too.

frustrating not getting emails especially 

This message was authored by: JimM1

Re: Certain websites and emails not loading

@ColinS Surprised you cannot get e-mails over the Mobile Data network, is it just web mail browsing and not able to client link.!

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This message was authored by: ColinS

Re: Certain websites and emails not loading

I can get mail over mobile network just not WiFi 

Not much good on laptop though

This message was authored by: KevNewMedia

Re: Certain websites and emails not loading

Posted by a Sky employee

Hi @ColinS 

 

Welcome to the Sky Community.

 

It might be worth unplugging your router from the internet for 60 minutes, so that you are allocated a new IP address?

 

 

Thanks
Kev
Community Manager
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This message was authored by: ColinS

Re: Certain websites and emails not loading

Tried that, no good. Tried deleting email accounts and re adding no good on computer. Not certain websites.

managed to get emails on iPhone, but not the sites. Coming up with not secure, but all are https! 

 

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This message was authored by: ColinS

Re: Certain websites and emails not loading

New hub managed to get emails going on iPhone, but not computer.

still can't get access to certain sites

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