Discussion topic: Certain websites and emails not loading
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 04 Jul 2025 11:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Certain websites and emails not loading
Websites and emails hosted by Asura do not work on WiFi, but fine if WiFi off
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 04 Jul 2025 01:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
@ColinS Have a start by looking at what you have set for your Broadband Shield settings on your account!
Message posted on 04 Jul 2025 06:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
Shield is off and always has been, this only started last week when I couldn't get emails or get on to websites hosted at a particular host. Everything done on servers an no I P block.
works fine on other networks
Message posted on 04 Jul 2025 07:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
@ColinS Post what the web address is and will see if i can get to it!
Message posted on
05 Jul 2025
01:57 AM
- last edited:
07 Jul 2025
09:34 AM
by
SpaceSparkie
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
[Removed]
these are 3 of several all hosted on same server which I can access on other networks and when WiFi if off on mobile (Apple and Android)
Also will not access their webmail either
Moderator Actions: Removed Third Party Websites
Message posted on 05 Jul 2025 05:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
All load fine here on a Sky Broadband connection so have you tried a reboot of your broadband hub at the mains ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Jul 2025 07:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
@ColinS Did not have a problem getting to all 3 sites!
Message posted on 05 Jul 2025 08:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
So can I, just not on Sky network.
this has only just happened and nothing has been changed, Must be Sky as no settings have been altered and it is only happening with domains that are on one specific IP address, that works on other networks I have logged in to.
Message posted on 05 Jul 2025 08:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
@ColinS The only way to get past this will be to power off your hub for at least a couple off hours if it is a routing issue from the Hub to the Server!
Message posted on 05 Jul 2025 08:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
I have tried this, but will give it another go
Message posted on 05 Jul 2025 09:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
@ColinS Is it just one particular device that is not getting to the sites, as you say mobile data is fine, or do you just use that device for everything!
Message posted on 05 Jul 2025 10:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
This is happening on all devices. Laptop iPad, apple and android phones.
if use mobile data on mobiles all ok.
when using WiFi cannot get in to the sites or emails
Message posted on 05 Jul 2025 10:51 AM - last edited: 05 Jul 2025 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
@ColinS As you are having it on all the devices via a Wi-Fi connection then hub off is best, and you would be better to do the whatismyipaddress.com note the returned value before and after so you can see if the hub is going another way.
Message posted on 05 Jul 2025 12:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
Am having the same issue with YouTube across all devices unfortunately. Doesnt seem to be loading videos and when it does it is extremely slow
Message posted on 05 Jul 2025 05:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Certain websites and emails not loading
Managed to get on to Sky this morning and went through everything and a load of settings on the router to no avai, there had been a software update last week.
Getting a new one sent out so fingers crossed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page